A 60-day free trial first, and a 30-day money-back guarantee after that. No forms, no justification required.
Try it before you pay
NestSafeX runs free for 60 days with every feature switched on and no card required. We would much rather you spent two months deciding than bought on impulse and asked for your money back. Use the trial properly — put real records in, add your bills, install it on your phone — and you will know well before you pay whether it fits your household.
The guarantee
If you buy a licence and it turns out not to be for you, email us within 30 days of purchase and we will refund you in full. You do not have to justify the request, and we will not put an offer or a survey in your way.
How to request a refund
- Email info@bluejeera.com from the address you bought with, with your order number or the receipt.
- We aim to reply within two business days and to approve refunds the same day we reply.
- Refunds are processed by Lemon Squeezy, our Merchant of Record, back to your original payment method. Their banking timelines usually mean the money appears within 5–10 business days.
What happens to your data
Nothing, unless you delete it. Your vault is on your own device and we have no ability to reach it, so a refund does not touch your records. Your licence key is deactivated, and the app returns to its trial state for whatever remains of the 60 days. If you want the data gone, export or delete it yourself before you write to us.
The limits
We will normally decline a refund where:
- More than 30 days have passed since purchase — though if something is genuinely broken, write to us anyway and we will sort it out.
- The same person has already been refunded for the same product and bought it again.
- The licence key has been shared publicly or is being used in breach of the terms of service.
If something is wrong, tell us first
If NestSafeX is not working — a key that will not activate, data that will not open, something behaving oddly on your device — email us before asking for a refund. Most problems are fixed the same day, and a bug you report is a bug the next person never meets. You keep your right to a refund either way.
Your statutory rights
This policy is offered in addition to any rights you have under the consumer law of your own country, including the statutory right of withdrawal for digital purchases in the EU and UK. Nothing here reduces those rights.
Contact
info@bluejeera.com — a person reads every message.